Refund & Cancellation Policy
Last Updated: Mar 27, 2025
At Arronix, we strive for customer satisfaction. If you are not happy with your purchase, you may request a return, refund, or cancellation as per the following terms:
1. Order Cancellation
- Before Shipment: You can cancel your order within 24 hours of placing it for a full refund.
- After Shipment: Orders cannot be canceled once shipped. You may request a return after delivery.
2. Return & Refund Policy
- Returns are accepted within 30 days of delivery for unused, undamaged items in original packaging.
- Refunds will be processed within 5-7 business days after we receive and inspect the returned product.
- Refunds will be issued to the original payment method.
3. Non-Returnable Items
- Personal care products, hygiene products, and customized items are non-returnable.
- If a product is defective or damaged, a replacement or refund will be issued.
4. Exchange Policy
- Defective or incorrect items are eligible for free exchange within 7 days of delivery.
For return requests, email us at arvind@arronix.com with your order details.